Here’s how to get free Wi-Fi on your next SIA flight

Staying connected while you’re soaring at 30,000 feet is easy with Singapore Airlines (SIA). Whether you’re flying Economy, Premium Economy or any other cabin class, you can now enjoy free in-flight Wi-Fi on most SIA flights*. But before you start browsing, here’s what you need to know.

Get free Wi-Fi as a KrisFlyer member

First things first – if you’re a KrisFlyer member, you’re all set for unlimited complimentary Wi-Fi. Just make sure you do one of the following:

1. Add your membership number when making a flight booking
2. Update your membership number on the “Manage Booking” page
3. Mention your membership number to the staff at check-in

Not yet a member of SIA’s frequent flyer programme? Not a problem. You can sign up for free here before your flight or even on board. It’s super easy.

Connect to in-flight Wi-Fi

Once cruising altitude is reached, getting online is simple. Check out the details below on how to do so, as well as some tips on how to get connected easily.

Surf the web (and more!)

Now that you’re connected, feel free to message, email, surf the web (here are some ideas for you) and check your social feeds. Keep in mind, in-flight Wi-Fi doesn’t support streaming, voice/video calls, VPN, software updates or cloud services. Also, don’t be surprised if the speed isn’t quite what you’re used to on the ground – factors like satellite coverage, regulatory restrictions, weather conditions and the number of concurrent users can all play a part.

*Please note: in-flight Wi-Fi is available on most SIA flights. Flights departing from or arriving in Europe or India may experience intermittent Wi-Fi connectivity due to limited satellite coverage over certain air spaces. It’s also not available on the Boeing 737-800 NG aircraft.

Tips for a smooth in-flight Wi-Fi experience

To make the most of your in-flight connection, switch on low data or low power mode, turn off automatic updates and media downloads, close any apps you’re not using and avoid data-heavy activities like gaming or file transfers.

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